Hub
Tickets, conversations and knowledge base.
89 endpoints · 4 sections
/v1/messaging
/v1/messaging/{id}
/v1/messaging/{id}/avatar
/v1/messaging/{id}/status
/v1/messaging/{id}/translations/{lang}
/v1/messaging/visitors
/v1/messaging/visitors/{visitor_id}
/v1/messaging/conversations/{session_id}/messages/{message_id}
/v1/messaging/conversations/{session_id}/attachments
/v1/messaging/conversations/{session_id}/schedule
/v1/messaging/conversations/{session_id}/schedule/{id}
/v1/messaging/channels
/v1/messaging/channels/{id}/status
/v1/messaging/channels/{id}
/v1/messaging/channels/agent
/v1/messaging/conversations
/v1/messaging/conversations/{session_id}
/v1/messaging/conversations/{session_id}/assign
/v1/messaging/conversations/{session_id}/entity
/v1/messaging/conversations/{session_id}/takeover
/v1/messaging/conversations/{session_id}/release
/v1/messaging/conversations/{session_id}/ai/summary
/v1/messaging/conversations/{session_id}/ai/suggest
/v1/messaging/conversations/{session_id}/reply
/v1/messaging/conversations/{session_id}/close
/v1/messaging/conversations/{session_id}/read
/v1/messaging/conversations/{session_id}/snooze
/v1/messaging/conversations/{session_id}/unsnooze
/v1/messaging/conversations/{session_id}/notes
/v1/messaging/conversations/{session_id}/notes/{note_id}
/v1/messaging/conversations/{session_id}/tags/{tag_id}
/v1/messaging/saved-replies
/v1/messaging/saved-replies/{id}
/v1/messaging/tags
/v1/messaging/tags/{id}
/v1/messaging/conversations/{session_id}/typing/start
/v1/messaging/conversations/{session_id}/typing/stop
/v1/messaging/realtime-token
/v1/messaging/analytics
/v1/ai-agents
/v1/ai-agents/{id}
/v1/ai-agents/{id}/versions
/v1/ai-agents/{id}/versions/{version_id}/publish
/v1/tickets
/v1/tickets/sla-settings
/v1/tickets/analytics
/v1/tickets/{id}
/v1/tickets/{id}/replies
/v1/tickets/{id}/notes
/v1/tickets/{id}/notes/{note_id}
/v1/tickets/{id}/events
/v1/knowledge/bases
/v1/knowledge/bases/{base_id}
/v1/knowledge/bases/{base_id}/sources
/v1/knowledge/bases/{base_id}/sources/{source_id}
/v1/knowledge/bases/{base_id}/sources/{source_id}/resync
/v1/knowledge/links/{owner_type}/{owner_id}
/v1/knowledge/links/{owner_type}/{owner_id}/{base_id}